Embark on an exciting journey into the realm of product development with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on crafting cutting-edge technologies that revolutionize industries. Role: Sr. Production/Application Support Engineer Mumbai : Work from office

Description:

Should have worked as Support Engineer for more than 5 years in Banking Domain Applications/Production

Manage and resolve technical support tickets of L1 & L2

Partner with the Business and Vendor team to prioritize support tickets.

Write Unix/Linux/Windows commands

Facilitate effective and proactive communications with both internal and external customers.

Test product-level functionality and new releases. Identify and communicate areas for improvement.

Serve as the technical expert for Banking Application.

Manage software upgra...