Position Overview
Join Sagard as a Senior IT Operations Analyst, specializing in cybersecurity enhancements and IT operations solutions. Work from Toronto while contributing to our global asset management framework.
Sagard seeks a motivated Senior IT Operations Analyst to elevate IT efficacy and security. You will be responsible for managing critical hardware, optimizing cloud platforms, and ensuring high system availability. Your role will also involve contributing to essential IT projects and improving user experience across our international offices.
Key Responsibilities:
• Troubleshoot complex IT issues as a senior point of escalation
• Support and maintain hardware in the office and remotely
• Lead lifecycle management for hardware and software
• Manage enterprise platforms including Google Workspace
• Facilitate onboarding and offboarding for staff
Requirements:
• 3 to 5 years’ experience in IT support
• Skilled in administering cloud services
• Proven contribution...