Job Description

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.

You’ll be working within the Analytics & Insights team, responsible for delighting clients around South Africa through delivering retail measurement insights and analysis for Retailer clients.

Responsibilities 

Service Management: 

- Ensure the delivery of value analy...