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Senior Analyst, Customer Success

XPO, Inc.
Location 📍 North Richland Hills, United States
Posted 📅 June 24, 2026
Work Type ⏰ Full-time

Position Overview

Senior Analyst, Customer Success

Requisition Id: 388266

Business Unit: LTL

Location:
North Richland Hills, TX, US, 76180

**What you’ll need to succeed as a Senior Analyst, Customer Success at XPO**

Minimum qualifications:

+ Bachelor’s degree or equivalent related work or military experience
+ 2 years of experience supporting customers with operational and technical issues, including deep analysis and status reporting
+ Experience with Microsoft Office products such as Excel and Word
+ Analytical and problem-solving skills

Preferred qualifications:

+ LTL industry experience
+ Excellent verbal and written communication skills with the ability to manage difficult customer conversations
+ Able to operate with minimal guidance and structure in a fast-paced, client-focused environment

**About the Senior Analyst, Customer Success job**

Pay, benefits and more:

+ Competitive comp...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
North Richland Hills, United States