Job Purpose:

• Role holder is assigned to oversee and guide third-party support teams on Loans based in FAB office.
• To ensure daily reports are sent to third party partners on Loans achievement
• To ensure the payments are reconciled & payments take place based on SLA agreed with Vendor

Accountabilities

Core Responsibilities

• Physical files & reinstate documents to be send to Operations on regular basis.
• Provide data for Ops Risk Internal Audit. KRI Ops Risk to complete within TAT
• Provide staff list to BI for vendor incentive payments
• New vendor sales/support staff ID creation post training & visa information availability.
• BTL collateral check with vendor partners on regular basis.
• Prepare sales performance & raising discrepancy with concern team
• Prepare vendor performance ad-hoc reports as per business requirement
• Work with vendor support...