**POSITION SUMMARY**

This role will serve as a senior individual contributor responsible for optimizing and modernizing operational controls within the Provider Experience and Operations (PX&O) function. The role focuses on embedding strong control design into business modernization initiatives and advancing the use of automated and data-enabled controls to reduce operational risk and control failures.

The individual will act as a controls subject‑matter expert (SME), partnering closely with operations, technology, and risk teams to identify key risk points, assess current‑state manual control processes, and define future‑state control requirements. The role is responsible for identifying and driving opportunities to transition manual controls into automated or data‑enabled control capabilities, enabling scalable, sustainable control solutions aligned with SOX and SOC expectations.

**Candidates who reside within 50 miles of the following locations will be req...