About the role

Reporting to the General Manager, Client Service Delivery, you will provide technical, operational and analytical advice and support on key work programmes.

Responsibilities

• Lead and support the development of high-quality strategic advice and analysis
• Analyse, review and recommend options for the planning and implementation of the delivery of services
• Analyse and interpret operational and statistical information, forecasts and formulate strategies to ensure employment resources are effectively maximised
• Provide risk advice and support, identifying issues that may impact work programmes and delivery
• Provide advice and support on projects to improve end‑to‑end client service delivery
• Work with the team to deliver quality work to tight deadlines
• Work with key internal and external stakeholders on development of operational changes and investment

Qualificatio...