The Senior Accounts Receivable Specialist role is responsible for collecting on open accounts receivables, managing collection correspondence, accurately facilitating transactions and adjustments, updating customer records, taking action to ensure invoices are paid by our customers within account terms, while providing a high level of customer satisfaction.

Initiates collection calls and correspondence to customers as required

Documents internal and external conversations timely and accurately within collection software

Performs timely follow-up on collection issues

Monitors and/or addresses incoming emails to the shared receivables mailbox

Researches and provides supporting documentation when required

Acts as a liaison with Branches to ensure invoices are timely paid

Ensures all disputes and requests for clarification are resolved and/or responded to in a timely manner

Communicate...