**Requisition Number:** 224836

**Job Description**

Cintas is seeking a Senior Account Manager - Fire Protection that will support both internal and external customers through workforce planning, delegation of duties and quality service. Responsibilities include providing guidance and leadership by means of effective customer relations, account knowledge, team work, problem resolution and time management; providing direction to the Affiliate Service Representatives and/or Customer Account Specialists to ensure high levels of customer satisfaction; leading a team of service specialists by providing on-going coaching, support, direction and leadership; communicating directly with assigned customers to resolve issues in a timely manner; establishing/maintaining a rapport with each customer to ensure satisfaction levels are being met and to seek additional opportunity for growth; maintaining/improving the profitability of assigned accounts to meet established goals; provi...