Position Overview
Description
The Sr. Account Manager is responsible for managing end-to-end customer relationships within the Retail and CPG vertical, driving cloud adoption and revenue growth across AWS's 200+ services, with particular emphasis on GenAI and Agentic AI solutions. This role requires deep industry expertise in CPG or Manufacturing business models, strategic account planning, and the ability to engage C-suite executives to drive digital transformation and AI-powered innovation initiatives.
Key job responsibilities
Strategic Account Management
- Manage customer relationships across retail and CPG accounts, serving as the primary AWS point of contact
- Develop and execute strategic account plans aligned to customer business outcomes and AWS growth objectives
- Drive annual revenue quota through new workload acquisition, service expansion, and multi-year agreements
- Build and maintain executive relationships with C-level stakeholders including Chief Digital Offic...