Overview

The Account Manager is responsible for new voluntary product implementations and ongoing account management support on escalated matters for mid to large-sized clients. How you'll make an impact Leads appropriate resources to ensure successful voluntary benefit implementations including coordination with technology/platforms, Gallagher Enrollment Solutions or outside enrollment firms Builds, expands, and solidifies relationships with the local Gallagher producers & account managers and their clients Leads client reviews (existing issues, timelines, and future benefit offerings) where appropriate May coordinate the work of administrative support and customer service Responsible for assisting with billing set-up between the client and the provider Conducts policy reviews and updates benefit communications Works with Proposals & Analysis team-members on renewals and new Due Diligence where required Responsible for the supporting local branch account managers ...