About the role

We’re looking for a Senior Account Director to join our dynamic Client Services team. You’re an experienced professional who brings strategic know‑how and a love for social media, along with a desire to create standout, creative work. You’ll collaborate closely with Associate Directors and Client Partners to deliver great service and help grow some of our most exciting and established client accounts.

Responsibilities

• Responsible for the overview and successful running of all activity on allocated client accounts.


• Building and maintaining positive client relationships to encourage retention and successful increase of scope.


• Leading on crisis management, being solution‑focused in approach and escalating where necessary.


• Responsible for budgeting of client projects, ensuring that client budgets are appropriately distributed based on the brief, agency rate cards and agreed scope of work.<...