Volunteer Role Summary

Gateshead SENDIASS is recruiting volunteers to help improve access to information and strengthen engagement with children, young people and families. Volunteers support service delivery by helping people access information, understand processes and feel welcomed and included.

Purpose of the Role

This role supports the delivery of accessible information and engagement opportunities while maintaining clear professional boundaries. Volunteers provide practical support, help families connect with services and resources, and may have opportunities to develop knowledge and confidence in SEND case support over time.

Key Responsibilities

• Support information sessions, events and engagement activities

• Welcome families and help people access information and resources

• Assist with administration and communications

• Gather feedback from families and young people