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Seller Support Specialist (L2) - Live Chat & Escalations

Summitnext
Location 📍 kuala lumpur, Malaysia
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

Summitnext is seeking a Customer Service Representative to support managed sellers through live chat and case management. The role requires strong communication skills in English and Bahasa Malaysia, along with at least 6 months of customer service experience. Candidates should excel in fast-paced environments and demonstrate ownership of cases. The position is based in Kuala Lumpur, Malaysia, and offers a dynamic work experience supporting e-commerce operations.
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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
kuala lumpur, Malaysia