Job Type

AD-HOC (Self-Employed)

Minimum Commitment

1 day per week (8 hours)

Pay

£20-£25 per hour (dependent on experience - discussed at interview)

About The Role

As a Resolution Field Agent, you will carry out face‑to‑face visits to residential and commercial properties on behalf of our utility‑sector clients. The role focuses on customer engagement, welfare checks, and resolving utility‑related issues in a professional, empathetic, and compliant manner.

This is a flexible, ad‑hoc, self‑employed role ideal for individuals seeking work that fits around their lifestyle while delivering meaningful, customer‑focused outcomes.

Key Responsibilities

• Visit residential and commercial properties within allocated postcode areas
• Discuss utility arrears, payment plans, and meter exchanges with customers
• Conduct welfare visits for pay‑as‑you‑go gas and electricity customers