Ensure all personnel under supervision have completed the required site training and hold a valid SIA licence or LDM, in line with industry standards.
Accurately produce and manage staff rosters for all direct reporting officers, ensuring adequate cover for holidays, sickness, and absences.
Engage with Security Officers at least monthly to monitor performance, maintain positive employee relations, and ensure any coaching, counselling, or investigations are carried out in accordance with company policies and procedures.
Monitor and manage the appearance and behaviour of all security personnel, taking appropriate action where necessary in line with company standards.
Actively promote staff recognition and encourage nominations for awards.
Ensure assignment instructions and site documentation are kept accurate and up to date at all times.