**AVERT Operations Manager**

**Key Responsibilities:**

Lead and develop a 24/7 Incident monitoring team supporting regional operations

Drive performance through metrics, KPIs, and continuous improvement mechanisms

Ensure operational excellence across alarm monitoring, access control, and video surveillance

Own shift accountability, staffing models, and workforce planning

Act as escalation point for high-severity incidents impacting employees, facilities, or operations

Lead coordinated response efforts across multiple regions and stakeholders

Ensure clear, concise, and timely executive-level communications

Conduct post-incident reviews and drive corrective actions

Oversee real-time monitoring of global events including geopolitical risks, civil unrest, and natural disasters

Translate intelligence into actionable insights for business stakeholders

Partner with regional teams to ass...