Location: San Antonio, TX (Onsite; 9pm - 5 am)

The Security Operations Center (SOC) Night Shift Associate Manager will be responsible for managing a team of SOC Analysts who assess, analyze, and respond to global security incidents. This role will oversee the execution of standard operating procedures and quality assurance. When necessary, the Night Shift Manager will need to demonstrate the ability to monitor cameras and alarms, dispatch associated calls via telephone, operate access control technology, and provide general assistance to SOC Analysts. The Night Shift Associate Manager will be required to partner with crisis management stakeholders and facilitate necessary escalations. Specifically, incidents may range from extreme weather conditions, political instability, crime, terror, civil unrest, and other personnel issues. In addition, they will be accountable for customer service tasks that provide critical information and assistance to travelers, static employees,...