Contribute to the success of the contract through the effective training and continuous on‑going colleague development along with supporting the client's security and safety strategy.
Effectively support the Operations Manager in managing performance, ensuring that all security officers are trained to the highest standard in line with SLAs & KPIs.
Deputise during times of unplanned absence of the Operations Manager until a buddy Operations Manager can take over.
Responsibility for the operational performance of the allocated business in relation to overall targets set, ensuring compliance with SLA's & KPI's.
To maintain and promote the Mitie brand and reputation by providing an industry leading security provision.
Support the customer and be responsible for the accuracy and timely reporting of crime and crime related tasks/activities through effective training of the officer popu...