Position Overview
- RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
- Scope and Costing structure Large Projects / VIC Customers.
- Review and Approve HLDs and LLDs Migration Plans.
- Engage with Practice team during Solution phase for large deals
- Steer Cos Lead Quarterly SBRs and QBRs.
- Identify areas of Automation.
- Create Business opportunities on active engagements (Tech Refresh Migrations EOL/EOS).
- Empower Engineers - Drive Growth Development plans.
- Track Report and Govern KPIs of all Service Delivery
- Drive and Manage Internal & External Trainings.
- L4-Support Mentor L3s.
- Assistance and guidance to team in office and field.
- Technical SME leading the Technical team for the technologies listed below in the Competency table
- Handle Large projects for self and team.
- Deliver Projects within the schedule and budgets.
- Critical customer incidents/breakdo...