This is essentially a security operations + customer support role. You’re not physically guarding sites—you’re monitoring systems, responding to incidents, and coordinating help from a control center. Must work on-site and be flexible to work days/nights and fill in when needed.
This is a 24/7 control center role where you monitor security systems, respond to alarms, coordinate emergency response, and handle high-volume communication—combining security operations with call center–style customer support.
Description
RESPONSIBILITIES
• Monitors Physical Security Information Management (PSIM) system for alerts, alarms, and other events.
• Responds to alarm events and security situations based on Standard Operating Procedures or policies.
• Coordinates Law Enforcement response to criminal and security incidents.
• Makes notifications to various internal and external people or groups.
• Operates CCTV cameras to ascertain the cause of events and coordinate response to...