Role Overview

Responsible for continuous 24×7 monitoring, detection, investigation, escalation, and resolution of security incidents across UBP’s in-scope security environment, ensuring SLA adherence, regulatory compliance, and operational stability.

Key Responsibilities

• 24×7 real-time monitoring of security alerts
• Incident classification, investigation, containment, and resolution
• Ticket handling using Remedy and ServiceNow
• Timely escalation as per defined escalation matrix
• Coordination with internal teams and vendors
• Participation in incident bridges and shift handovers
• Contribution to RCA and corrective actions
• Technical Skills
• Basic understanding of firewall and network security concepts (FortiGate, Palo Alto)
• Hands‑on experience with security monitoring tools and dashboards
• Ability to analyze security alerts, logs, and events
• Working...