Position Overview
Job Description
A Client of Insight Global is looking for a Command Center Watch Officer to server as the conduit between our client and the Norfolk Network Operations Center. Responsible for monitoring and reporting on incidents and events impacting the infrastructure and network. This includes responding appropriately to alerts and events and from triage through resolution, including escalations, where appropriate. Provide After Action Reports in accordance with Government procedures. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including...