Job Description
As part of a base level contracted enterprise IT service delivery team, handles daily maintenance and troubleshooting, engineering and installation and testing of copper and fiber optic inside and outside plants, both classified and unclassified systems
• Configure/install/implement/test/troubleshoot all high-speed copper cabling distributed across the campus in a converged architecture
• Configure/install/implement/test/troubleshoot fiber cabling distributed across the campus in a converged architecture
• Monitor all hardware 'stock items' to assure proper level are maintained
• Provide materials list and labor estimates for upcoming project work
• Update and maintain cable topology drawings/fiber availability drawings using AutoCAD
• Document/update new processes and changed processes
• Capture all service incident and or service requests in applicable AF ticketing systems
• Manage work orders according to contract metric thresholds while pr...