Position Overview
Overview:
The EMS Supervisor will be responsible for ensuring the medical care of all Guests and Employees of Six Flags Great Adventure Resort. This role oversees the daily operations of the Emergency Medical Services at the Theme Park, Safari, and Hurricane Harbor. The EMS Supervisor ensures timely and professional response, scene management, and customer service.
Responsibilities:
· Direct and communicate tasks and directions to the EMTs.
· Coordinate calls for service and provide assistance when needed.
· Responsible for all recruiting, interviewing, and training of new EMTs.
· Conduct performance reviews of EMTs.
· Responsible for handling any tasks (Scheduling, Quality Assurance, Supplies, etc.) issued by Management.
· Have knowledge of all Microsoft applications.
· Responsible for the handling of guest complaints both in person and through the Guest Services system Salesforce.
· Communicate with other S...