Welcome all customers with genuine, and friendly enthusiasm over the phone and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Responds promptly to all customer questions by providing product and service information.
Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service. 80% for Bridal, 30% for Dress.
Floor Manager during peak sales times to offer fit and alterations consultations.
Assists stylists in closing sales by consulting with customers regarding gown fit and customization. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options
Lead and oversee all alterations fittings, sewing, steaming, pressing a...