**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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**How you create impact**

The Operational Care Specialist ensures that internal customers have a positive and consistent experience when engaging with the Operational Care Center (OCC). As part of the OCC team, this role supports Customer Care Locations (CCLs) through proactive service, problem resolution, and effective communication

+ Manage billing using client‑quoted pricing and ensure accuracy within established timelines.
+ Process operational files in compliance with all policies and procedure...