Position Overview
JOB SCOPE
Summary of Key Responsibilities
Responsible for accurate scheduling of all departments and maintaining accurate records for day to day casino operations.
Job Responsibilities
Attend and respond to incoming phone calls/emails accordingly, completing TM shift swap requests, MED-O, emergency leave approval etc. Responding promptly to schedule related enquiries at the Casino Concierge during opening hours when rostered. Assist in casino operations by effectively allocating TM’s to gaming tables based on skill and proficiencies in real time. Prepare, coordinate and maintain an accurate day today roster. Analyze and solve any roster error/issues that may arise. Assist supervisors in creating work rosters for casino departments. Database manipulation- Providing and organizing statistics into reports when required during day to day decision making. Proc...