Position Overview
Mountainside, NJ, Mountainside, NJ, US
Salary Range: $17.00 To $21.00 Hourly
Job Title: Bilingual Access Specialist (Scheduler)
Location: Mountainside, NJ
Summary: The Access Specialist/Scheduler serves as the primary coordination hub for all Outpatient (OP) and Intensive In-Community (IIC) referrals and appointments, ensuring timely access to care and efficient clinic operations. The Access Specialist is the first point of contact for referrals, completes client registration, maintains accurate medical records, secures OP appointments or IIC clinicians, and manages the waitlist, no-shows, and cancellations to optimize scheduling and continuity of care. The Scheduler coordinates and manages client appointments, schedules, and daily clinic flow, ensuring efficient use of staff time, prompt client communication, and accurate documentation in the electronic health record (EHR).
Essential Duties and Responsibili...