Hiring for a Customer Service Coordinator in Windsor!
Job Description
This role coordinates order scheduling, stock reservations, and customer communication to ensure accurate and timely shipment of products. The position requires strong attention to detail, effective communication with internal teams, and the ability to manage multiple orders and tasks in a fast-paced, fully onsite environment.
Responsibilities

+ Respond to incoming emails in a timely manner, aiming to reply within 30–45 minutes.

+ Review and complete tickets in the internal system to ensure accurate and up-to-date order information.

+ Schedule and print orders, highlight key details, and distribute them to the appropriate departments.

+ Place reservations on stock as requested to support current and upcoming orders.

+ Calculate stock availability, including considerations for kerf, scrap, and hold down, and use this information to manage and reserve stock for main...