Job Summary

Responsible for scheduling patients for outpatient services, including coordinating appointments across multiple departments. Duties include pre-registration, insurance verification, and obtaining prior authorizations. Oversees surgical boarding processes to ensure all documentation and clearances are completed before procedures. Provides specialized scheduling and administrative support for orthopedic services, ensuring timely communication between patients, providers, and surgical teams. Maintains accurate records and compliance with organizational and regulatory standards.

Essential Functions
+ Responds to calls including patients, physicians, physicians’ office staff, peers, and determines the urgency of the situation. Suggests appropriate referrals.
+ Answers telephones for department, prioritizes, screens, and redirects calls. Answers questions, handles routine matters and takes messages.
+ Schedules all appointments for patients on the SMS ...