Join a leading independent technology and services provider as a Site Administrator / Scheduler.Job Overview:The position involves managing incident and request queues, coordinating onsite engineers, and delivering high‑quality customer service while ensuring all tasks meet agreed SLA targets. The role also includes administrative and basic technical responsibilities, requiring strong prioritisation,munication skills, and attention to detail.Location: Glasgow G74 5LP Rate: An hourly rate, in-scope IR35, of £ (PAYE) OR £ per hour (via a Hays Approved Umbrellapany).Length: up to 30 June 2027Work Schedule: 09:00 to 17:30Key Responsibilities

Manage Incident and Request Queues.

Liaise daily with customers.

Book, reschedule, and manage customer appointments.

Close jobs efficiently and accurately.

Coordinate and manage the work distribution of onsite engineers.

Adapt quickly to changing workloads, ofte...