Summary:

The Scheduler I role is involved in patient care handling a large volume of inquiries and requests from patients, providers for access/assistance in scheduling diagnostic outpatient imaging services, physician referral/appointments and general department information across all Atlantic Health Locations.
+ Accurately performs the scheduling, insurance eligibility verification, pre-authorization, financial assistance screening, estimate creation/collections and ensures accurate collection of patient registration data.
+ Ensures accurate transcription and scanning of exam referral/orders transcription into patient’s EMR.
+ Follows-up with payer to receive a determination on insurance verification, escalating as necessary to ensure pre-service approval.
+ Accomplishes flexible work assignments based on daily priority, following established metrics and guidelines.




Job Duties:
+ Accurately handles incoming phone calls, SMS requ...