Position Overview
Scheduler
Location: Mid Kent (Hybrid 2 days office 3 days homes)
Salary: £25,000 – £27,000
A great opportunity has risen for an experienced scheduler to join my client based in Mid Kent, the role is to ensure all installations/maintenance/fault calls are prioritised and booked to enable engineers to fulfil the service level agreements.
Duties include:
To log all new reactive call outs within 4 hours of receiving and schedule within specified SLA Schedule all installation works raised by Sales Support team and liaise with customer on required dates Provide the engineering team with all relevant information to complete their jobs Using SAP to plan and prioritise the engineers’ workload on a daily basis for installation, reactive and maintenance work. Assisting engineers with any issues at site, contacting customers to ensure they can gain access and complete necessary works Take customer phone c...