• Expertise in installing, analyzing and troubleshooting e-terra DMS and related products.
• Experience in modelling various electrical devices
• Able to troubleshoot issues using a variety of tools.
• Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
• Knowledge of both Transmission and Distribution electrical grids.
• Familiarity with User Interface, SCADA and Modeling tools.
• Direct experience installing, maintaining or supporting Client e-terra EMS products
• Knowledge of NERC CIP Standards.
• Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls