* Leading the implementation of core model processes for domestic and export order management* Ensuring system design and configuration meet business requirements* Driving change management and stakeholder engagement* Supporting process and system testing with K-users* Coordinating with Global Process Leads for process design and improvements**People Management Responsibilities** * Lead and develop a team of domestic and export order management senior experts and analysts* Set clear performance objectives and conduct regular performance reviews* Coach and mentor team members to enhance their capabilities and support career development* Manage resource allocation and workload distribution across the team* Identify training needs and ensure team competency development* Drive team engagement and maintain high performance culture* Conduct regular 1:1s and team meetings to ensure alignment and communication* Manage recruitment and onboarding of new team members* Foster collaboration and kno...