Work with clients on shipments, receivables, receipts of goods, reserves, claims, manage the customer database in SAP, maintenance of prices / conditions and customer master data. Work in SAP: loading orders; invoicing; picking / unpacking of goods; registration of shipping documents; control of accounts receivable; returns; statement of goods for managers and for events; maintaining a register of write-offs of goods; establishment of a price list and maintenance of discounts for distributors. Daily formation of the schedule of shipment of goods for a warehouse, planning of joint work, monitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targets.

Additional Responsibilities

• Receive complaints from customers, ensuring an efficient solution to the claim and a quick closure of the process.
• Interaction with transport companies.
• Work with the Sales and Marketing Departm...