Flexible Work, Better Balance
SAP iXp Intern - Critical Incident Management Support
São Leopoldo, RS (hybrid position, 3 days per week working from the office)
The SAP Internship Experience Program (iXp) is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.
As a SAP iXp Intern in Critical Incident Management Support, you will act as a globally accessible escalation point for critical customer incidents, support consultants and stakeholders, identify process gaps and automation opportunities, ensure end‑to‑end visibility of action plans, continuously optimize processes using data and automation, and participate in innovation‑driven projects focusing on AI, digital efficiency, and customer experience improvement.