Candidate should be able to:
· Drafts functional and technical design documents related to relevant applications based on business requirements and stores utilizing Solution Manager.
· Creates new and updates existing Label requirements to fully comply with Business needs.
· Identifies and recommends system solutions or new functionalities to address business requirements in new or existing processes.
· Writes and maintains documentation to describe solution configuration, process flow, and behavior, testing, defects, and resolution.
· Writes and performs functional testing to ensure the solution meets specifications and functions correctly utilizing HP ALM.
· Creates and provides training documents for new or modified processes or functionality for end-users or technical support staff.
· Monitors Production support tickets after deployments utilizing the Service Now incident system.
· Works to improve the relationship between the various ...