Enhance global operations as an SAP Customer Service Analyst in a large SAP Competence Center. Collaborate with technical teams to design and implement innovative solutions for Customer Service.
In this pivotal role, you will utilize your skills as an SAP CS Business Analyst to drive transformation initiatives. You will gather and analyze business requirements, collaborate with SAP developers, and facilitate User Acceptance Testing. With a focus on improving SAP processes, you'll support crucial migration activities while training users and maintaining documentation.
Key Responsibilities:
• Gather and analyze business requirements for alignment
• Propose and configure SAP CS solutions effectively
• Prepare functional specifications for developers
• Train key users and manage change initiatives
• Assist in User Acceptance Testing and resolution processes
Requirements:
• 5+ years experience in SAP CS or related fields
• Hands-on expertise in SAP S/4HANA envi...