We are seeking a highly skilled SAP CRM Functional Consultant to join our team. The ideal candidate will be SAP Certified with a minimum of 4 years of relevant experience in SAP CRM implementation, configuration, and optimization. The role requires expertise in enhancing customer engagement and driving the design and functionality of current CRM systems.
Responsibilities and Duties
• Implement, configure, and optimise SAP CRM solutions to enhance customer engagement and service processes.
• Drive the design and functionality of current CRM systems, ensuring seamless integration with business requirements.
• Work closely with stakeholders to gather requirements and translate them into SAP CRM functional solutions.
• Conduct system analysis, troubleshoot issues, and recommend improvements to optimise system performance.
• Configure and support various SAP CRM components, including Sales, Service, and Marketing modules.
• Collaborate with technical te...