synapxe in Singapore seeks a Service Manager responsible for managing service operations and resolving incidents. The role requires at least 5 years of experience in IT service management, strong analytical skills, and proficiency in service management tools. Responsibilities include driving internal teams to solve complex issues, preparing status reports for management, and ensuring compliance with SLAs and KPIs. A Bachelor's degree in a relevant field is essential, along with excellent communication and interpersonal skills.
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