We are looking for a SAP Analyst to join our IT team here at Harrods. You will be responsible for providing support services to the Harrods business for SAP application users.


On-call rotation and occasional weekend/overnight work is required in this role.



About the Role



The SAP Analyst will will be expected to work with the SAP Applications Functional teamto ensure that resolutions are available, and where required will work with the Principle Analyst to ensure the developers are able to deliver the solution, always adhering to industrybest practices whilst working to a common application strategy to ensure SAP functions run efficiently and effectively.



You will also;



Manage customer expectations via regular communication

Participate in business readiness for system and operational changes as required to support the Team Leader

Support and triage of Service Requests and assignment to the S...