Job Description

Duties and Responsibilities:

· Respond to internet inquiries with courtesy, accuracy and professionalism

· Promptly and accurately enter all customer inquiry data into the CRM.

· Generate sales appointments

· Conduct phone surveys to assess customer preferences and quality of experience

· Effectively utilize lead management tools

· Compile all necessary reports, forms and other documentation on a timely basis

· Perform other job-related duties as assigned

· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

· The requirements listed are representative of the knowledge, skill, and/or ability required.

· Reasonable accommodations may be made to enable individuals with disabilities to perfo...