Position Overview
Greetings from TCS!!
TCS is hiring for Salesforce Technical Project Manager
Exp: 9 to 12 years
Location: Hyderabad
Must Have Technical/Functional Skills
Salesforce & Technical Skills
Strong hands on understanding of Salesforce Service Cloud, including:
Service Console, Omni Channel, CTI, Knowledge
Case lifecycle management, entitlements, SLAs
Declarative automation (Flows, Validation Rules)
Solid knowledge of Salesforce architecture, data model, and security model.
Experience with Salesforce integrations (REST/SOAP APIs, middleware platforms).
Familiarity with Apex, Lightning Web Components (LWC) sufficient for design and review (not necessarily hands on coding).
Program Management Experience
10+ years of overall IT experience with 5+ years leading large Salesforce or CRM programs.
Proven experience managing enterprise scale Salesforce implementations.
Strong experience with Agile / SAFe / Scrum and traditional gov...