Key Responsibilities

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  Configure and customize Salesforce Sales Cloud and Service Cloud
  


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  Develop and maintain:
  




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  Custom Objects
  


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  Flows
  


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  Validation Rules
  


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  Approval Processes
  


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  Reports & Dashboards
  




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  Manage Leads, Opportunities, Accounts, Contacts, Cases, and Work Orders
  


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  Implement Service Console, Case Management, Omni-Channel, and Knowledge Base
  


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  Automate business processes using Flow Builder and Process Automation
  


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  Develop Apex Classes, Triggers, Lightning Web Components (LWC), and Visualforce pages
  


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  Integrate Salesforce with third-party applications using REST/SOAP APIs
  


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  Handle user management, profiles, roles, permission sets, and security
  


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  Support deployment activities using Change Sets, DevOp...