Job Title: Salesforce Business Systems Analyst (SFDC – Techno-Functional) Experience: 6–10 years Location: Open / Hybrid Role Overview We are seeking a Salesforce Business Systems Analyst (BSA) with strong techno-functional expertise and excellent communication skills. The role will act as a critical bridge between business stakeholders and technical teams, ensuring Salesforce solutions effectively address business needs and drive user adoption. Key Responsibilities 1. Stakeholder Partnership Act as the primary liaison between business teams and Salesforce technical teams. Partner with stakeholders across Sales, Service, Marketing, and Operations to understand business challenges. Ensure Salesforce solutions are aligned with business objectives and deliver measurable value. 2. Requirements Gathering & Translation Lead discovery and requirement-gathering sessions with business stakeholders. Translate business needs into clear user stories, functional specifications, and acceptance crite...