Flexible Work, Better Balance
Lead the optimisation of a live Salesforce platform within a large energy and utilities environment. While stable, the platform requires refinement to better support evolving business processes and data structures across a high-volume customer base.
This engagement will assess current configuration, data models and integration impacts, defining targeted refinements with consideration for downstream MuleSoft dependencies.
The objective is to deliver a structured proof of concept, including clear optimisation recommendations and delivery-ready user stories and acceptance criteria to inform a subsequent implementation phase.