The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the company’s CRM platform. This role ensures optimal system performance, resolves technical issues, and maintains high data quality to support business operations, reporting, and customer relationship management.



Key Responsibilities



1. System Configuration & Administration

- Configure and customize the salesforce system, including fields, page layouts, workflows, validation rules, and automation processes

-Manage user roles, profiles, permissions, and access controls

-Develop and maintain dashboards and reports aligned with business requirements

-Implement system enhancements and new features based on operational needs



2. Troubleshooting & Technical Support

-Serve as the primary point of contact for Salesforce related issues and user concerns

-Diagnose and resolve system errors, bugs, and p...