Your mission

You’ll help make sure our Salesforce CRM and Marketing Cloud tools are well‑maintained, accurate and easy for teams to use, so that they can run better campaigns and make confident, data‑led decisions.

Your profile

Responsibilities – CRM

• Championing our team goal of maintaining a secure, clean, accurate and up‑to‑date database by data cleansing, encouraging best practice and understanding around the Salesforce org, to allow for data‑driven decisions in the broader team.
• Contributing to and developing written guidelines, retrieving and preparing data for upload through Data Loader, using Excel tools and functions to manipulate data (especially Vlookup, but also conditional highlighting, filters, formatting etc.).
• Supporting ~60 internal users with day‑to‑day bespoke services including reporting, creating and editing list views, maintaining page layouts and best practices, all managed through cases and ass...